Privacy & Protection

Desi49 Privacy Policy – Your Data, Our Responsibility

Everything about how your personal information is collected, used, and protected at desi49 is clearly explained here in Bengali.

Last Updated: 1 January 2026 Language: Bengali Reading time: approx. 8 minutes
SSL Encryption

256-Bit Protection

Your data is never sold

No Third-Party Sharing

Your Rights

Right to delete your data

Licensed

International Standards Compliant

Section 01

Introduction & Our Commitment

Desi49 is an online betting platform built for people in Bangladesh. We believe your personal data belongs to you — protecting it is our highest responsibility. This Privacy Policy ("Policy") explains how desi49 collects, stores, uses, and safeguards your personal information.

By visiting our website or creating an account, you agree to this Privacy Policy. This policy governs our Terms & ConditionsApplicable together with.

In brief: desi49 never sells your personal data. Your information is used solely to deliver your services and meet our legal obligations.


Section 02

What Information We Collect

Desi49 may collect your information in several ways. The types of data collected and their purposes are detailed below:

Information Provided Directly
  • Identity-related: Full name, date of birth, and National ID number (for KYC verification).
  • Contact information: Mobile number, email address.
  • Financial Information: bKash/Nagad account number (for payment verification) and transaction history.
  • Account information: Username and password (stored in encrypted form).
Automatically Collected Information
  • Device Information: Device type, operating system, browser.
  • Usage Data: Page visits, betting history, and session duration.
  • Location Data: Approximate location derived from IP address.
  • Cookies & Tracking: To improve your platform experience.
Data Type Reason for collection Required?
Mobile NumberAccount Verification & OTPYes
Date of BirthAge Verification (18+)Yes
NID/PassportKYC VerificationOn withdrawal
EmailNotifications & SupportOptional
IP addressSecurity & LocationAutomatic

Section 03

How Your Information Is Used

Desi49 uses collected data strictly for defined purposes — we never use your information unnecessarily. The primary use cases are:

  1. Service Operations: Creating and managing your account, processing bets, and completing payments.
  2. Identity Verification: Age and identity verification, fraud prevention.
  3. Customer Support: Handling support requests and resolving issues.
  4. Security: Detecting unusual activity and ensuring platform security.
  5. Legal obligation: Regulatory compliance and anti-money laundering requirements.
  6. Experience Improvement: Analysing platform usage to improve service quality.
  7. Contact: Important notices, transaction confirmations, and promotional offers (with your consent).

Promotional messages: You can opt out of promotional messages at any time through your account settings or by contacting our support team. Essential transaction-related notifications cannot be disabled.


Section 04

Data Sharing & Third-Party Policy

Desi49 never sells, rents, or shares your personal information with third parties for commercial purposes. Your data may only be shared in the following limited circumstances:

  • Payment providers: Minimum data required to verify transactions with bKash and Nagad.
  • Legal authorities: Your information may be disclosed to authorities pursuant to a court order or legal obligation.
  • Security Partners: Trusted technology partners for fraud detection.
  • Business transfer: In the event of a company merger or acquisition — though you will be notified beforehand.

Our commitment: Before sharing your data with any third party, we ensure they uphold the same standard of privacy protection. For international data transfers, we put appropriate safeguards in place.


Section 05

Cookies & Tracking Policy

Desi49's website uses cookies — small files stored in your browser that help us improve your experience on the site.

Cookie Types Purpose Duration Control
Essential Login sessions, security tokens At session end Cannot Be Disabled
Analytics Site Usage Statistics 1 Year Opt-out available
Preferences Remembering language and settings 6 Months Can be deleted

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.


Section 06

Data Security Measures

Desi49 employs industry-leading technical and organizational measures to keep your data secure:

  • SSL/TLS 256-Bit Encryption: All data transmissions are encrypted.
  • Password hashing: Your password is never stored in plain text.
  • Two-factor authentication (2FA): OTP for added security.
  • Firewall & Intrusion Detection: 24/7 system monitoring.
  • Regular security audits: Tested by independent experts.
  • Staff Training: A team regularly trained in data protection.
  • Data Center Security: Server infrastructure built to international standards.

Your Responsibilities: Keep your account password and login credentials confidential. Do not share them with anyone. If you notice any suspicious activity, please notify us immediately.


Section 07

Your Data Rights

As a desi49 user, you have the following rights over your personal data. To exercise these rights, email us at support@desi49.im.

👁️
Right to Access Your Data

The right to know what information we hold about you.

✏️
Right to Rectification

The right to correct inaccurate or outdated information.

🗑️
Right to Deletion

The right to request deletion of your data under certain conditions.

⏸️
Restriction of processing

The right to request that your data processing be restricted in certain circumstances.

📦
Data Portability

The right to receive your data in a standard, portable format.

🚫
Right to Object

The right to object to the use of your data for specific purposes.

Request Process: We will respond to your request within 30 days. Some requests may not be fully fulfilled due to legal obligations — in such cases, we will explain the reasons.


Section 08

How Long Your Data Is Retained

Desi49 retains your data only for as long as necessary. The general policy is:

  • Active Account Data: For as long as your account remains active.
  • Transaction Records: Typically 5–7 years as required by legal obligations.
  • KYC Documents: Securely stored after verification, for a maximum of 5 years.
  • Closed Account Data: Up to 3 years from the date of account closure.
  • Logs & System Data: Typically 12 months.

After the applicable retention period, your data is securely deleted or anonymized so that you can no longer be identified.


Section 09

Children's Privacy Protection

Desi49 is a platform strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

  • Age verification is mandatory at registration.
  • Additional age verification may be carried out in cases of suspicion.
  • If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

If you believe a minor you know is using desi49, please notify us immediately.


Section 10

Privacy Policy Changes

Desi49 may update this Privacy Policy as needed. In the event of significant changes:

  • A clear notice will be posted on the website.
  • You will be notified at your registered email address (where applicable).
  • The date of changes will be updated at the top of the page.

Continued use of the site after any changes will be considered as acceptance of the updated policy. We recommend checking this page regularly.


Section 11

Privacy Contact

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please get in touch with us:

  • Data Protection Email: support@desi49.im
  • Subject: Write "Privacy Request"
  • Live Chat: Available 24/7 on the website
  • Response Time: Within 30 days at most

Bangla support: Our Bengali-speaking support team is ready to help with any privacy-related queries. You're welcome to write in Bengali — no need to use English.

How does desi49 protect your privacy?

We protect your data on two fronts — through technology and through policy.

End-to-End Encryption

All your data is protected with SSL 256-bit encryption — bank-grade security that keeps your information completely private.

Your Data Is Never Sold

Selling your data has no place in desi49's business model. Information is shared with third parties only for service delivery or legal compliance.

Your Controls

View, correct, or delete your data. Opt out of promotional messages — full control is in your hands.

24/7 Security Monitoring

Our systems are monitored around the clock. If any unusual login activity is detected, you will be notified immediately.

Regular third-party audits

An independent team of security experts regularly audits desi49's data protection measures and provides certification.

Fully in Bengali

Our privacy policy is written entirely in plain language — no complex legal jargon — so every user in Bangladesh can understand it.

Frequently Asked Privacy Questions

Simple answers to the most frequently asked questions.

No, never. desi49 does not sell your mobile number or any other personal information to third parties. Your number is used solely for sending OTPs and account-related communications.

Your NID details are used solely for KYC verification and are stored with the highest level of security. No third party has access to this information, and it is securely deleted after a defined retention period.

Following account closure, certain data (such as transaction records) must be retained for a specified period due to legal obligations. However, most data is automatically deleted 3 years after closure.

desi49 may use your IP address to determine your approximate country or city — this is solely for security purposes and to comply with licensing restrictions. We do not collect GPS or precise location data.

Yes. You can turn off promotional messages through your account settings or by contacting our support team. However, transaction OTPs and critical security notifications cannot be disabled.

Your data is safe — enjoy the experience

Your privacy is fully protected at desi49. Join today and enjoy the best betting experience in Bangladesh.

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